Newbula runs the calls, faxes, notes, rides and reports behind patient care, so your team can spend the day with patients.

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Reminder call confirmedR. CastilloConfirmedCritical lab routedD. OkaforUrgentRide booked for 8:50Van 2BookedVisit note draftedDr. AlvarezReviewCare gap closedGlycemic statusClosedRefill readyWill-call bin 14ReadyEnrollment approvedK. LindqvistApproved52 participants checked inAdult day carePresentReminder call confirmedR. CastilloConfirmedCritical lab routedD. OkaforUrgentRide booked for 8:50Van 2BookedVisit note draftedDr. AlvarezReviewCare gap closedGlycemic statusClosedRefill readyWill-call bin 14ReadyEnrollment approvedK. LindqvistApproved52 participants checked inAdult day carePresent
Callback sent to staffL. Ferreira, SpanishTransferredRecords request sentMercy HospitalSentCheck-in needs a callbackJ. MoreauTodayC-II count reconciledOxycodone 5 mgBalancedClaims batch submitted64 participantsSubmittedPCP assignedS. VargaDr. PatelReferral acknowledgedPodiatryReceivedRisk score updatedT. Brennan1.42 RAFCallback sent to staffL. Ferreira, SpanishTransferredRecords request sentMercy HospitalSentCheck-in needs a callbackJ. MoreauTodayC-II count reconciledOxycodone 5 mgBalancedClaims batch submitted64 participantsSubmittedPCP assignedS. VargaDr. PatelReferral acknowledgedPodiatryReceivedRisk score updatedT. Brennan1.42 RAF
A morning in Newbula. Briefing, calls, faxes, notes and quality, in 36 seconds.Sample data
What we do

Newbula is one platform for medical centers, health plans, pharmacies and adult day cares. Every tool shares one patient record, so nothing gets typed twice and every call, fax and visit lands where it belongs.

A complete suite for how your organization runs

Medical centers

The front desk, the exam room and the back office on one screen

Check patients in, keep visits confirmed, draft notes while you talk, and send records and referrals without the phone tag.

  • Patient Manager
  • Appointments and front desk
  • Ambient scribe
  • Records and referrals
  • Medications and immunizations
  • Transportation
  • Fax and email inbox
  • AI voice outreach
Explore the suite
Front deskTue, Sep 29
42
Visits today
31
Checked in or confirmed
3
Unconfirmed
LF
L. Ferreira8:30 · Annual wellness
In room 2
AN
A. Nguyen9:00 · Follow-up
Checked in
RC
R. Castillo9:30 · Diabetes
Unconfirmed
DO
D. Okafor10:45 · Telehealth
Critical lab
MH
M. Haddad11:30 · Specialist
Ride booked
R. Castillo, 71HCC 37
PCP Dr. Alvarez · Prefers Spanish
Reminder call queuedAI agent, Spanish, 9:05
Last visit note signedAug 12 · Dr. Alvarez
A1c gap closedGlycemic status, 2026
Health plans

Find the gap, then close it in the same place

Import claims and pharmacy files from each payer. Newbula scores risk, quality and cost, and turns every open gap into a list your team or an AI agent can call.

  • Risk adjustment (MRA, HCC)
  • HEDIS and Stars
  • Part D adherence
  • MLR and financials
  • Enrollment and disenrollment
  • Risk capture
  • Member outreach
  • Payer file imports
Explore the suite
Quality and riskMeasurement year 2026
78%
Gap closure
214 open, 96 in outreach
1.184
Average RAF, up 0.06 since January
Glycemic status
81%
Blood pressure
69%
Breast cancer screening
74%
Statin adherence
86%
MemberRAFSuspectedNext step
T. Brennan1.42CHF, CKD 3Visit booked
S. Varga0.96Diabetes w/ complicationsCall queued
Pharmacies

Stock, controlled substances and refills, counted and on time

Receive orders, run counts, catch expiring stock, keep controlled substances reconciled, and work the refill list before patients run out.

  • Inventory and receiving
  • Ordering and counts
  • Expiry and returns
  • Controlled substances
  • Will-call
  • Refills and med sync
  • Prescribers and suppliers
  • Money and margin
Explore the suite
InventoryLast count 7:40 am
1,946
Items on hand
14
Expire in 60 days
38
Refills due this week
DrugNDCOn handParStatus
Metformin 500 mg00093-1048-011,200800In stock
Atorvastatin 40 mg00378-2076-77180400Reorder
Oxycodone 5 mg00406-0552-0194100C-II counted
Insulin glargine00088-2220-332220Expires Oct 14
Lisinopril 10 mg68180-0513-01640500In stock
Adult day cares

Everyone picked up, checked in and billed correctly

Plan the vans, take attendance at the door, and turn each day into claims at the right rate for every insurance.

  • Participants
  • Daily attendance
  • Rides and routes
  • ADC appointments
  • Claims
  • Insurance rates
Explore the suite
AttendanceToday · 64 enrolled
52
Present
7
On the van
5
Absent, notified
Van 2, north routeEn route
3 of 7 picked up · arrives 9:10
Patient app

A companion app for patients and caregivers

Patients check in on symptoms each day, message the care team, and send short video messages. Staff review everything in one inbox.

  • Daily check-ins
  • Secure messages
  • Video messages
  • Visits and medications
Explore the suite
How are you feeling today?
Okay. A little tired.
Care teamYour A1c looks better.
Video message0:42 · sent
Check-in review
RC
R. CastilloFeeling okay · tired
Reviewed
JM
J. MoreauSwollen ankles, 3 days
Needs callback
PO
P. OseiVideo message, 1:05
New
AI voice agents

Calls every patient, in their language

Agents confirm visits, run wellbeing check-ins and follow up on care gaps in English and Spanish. When a patient asks for a person, the call goes to your team.

  • Scripts your team writes and approves
  • Calling hours and pace you control
  • Every outcome saved to the record
Learn more
Call center4 live
R. CastilloReminder · ES
AgentHola, le llamo de Bayside Medical Group para confirmar su cita del jueves a las 9:30.
PatientSí, ahí estaré. ¿Me pueden mandar transporte?
AgentClaro. Le programo un transporte a las 8:50 de la mañana.
OutcomeAppointment confirmed
Follow-upRide booked for 8:50 am
Saved toR. Castillo's record
Fax and email inbox

Every fax read, matched and routed

Lab results, referrals and records arrive in one queue. Newbula reads each page, finds the patient, flags anything urgent, and sends it to the right team.

  • Critical values surface first
  • Staff confirm uncertain matches
  • Outbound faxes tracked to delivery
Learn more
Inbox · Lab result, 3 pages7:48 am
PatientD. Okafor · DOB 03/14/1958
DocumentBasic metabolic panel
Flagged valuePotassium 6.1 mmol/L
Routed to clinical team, marked urgent
Ambient scribe

The visit note writes itself

Newbula listens to the visit and drafts the note in your template. The clinician reviews, edits and signs. Nothing is filed without them.

  • Notes in your organization's format
  • Suggested codes flagged for review
  • Saved to the visit on the record
Learn more
Visit · L. FerreiraRecording 12:04
Clinician
How have your sugars been since we changed the dose?
Patient
Better in the morning. My feet still tingle at night.
Clinician
Let's check your feet and repeat the A1c.
Draft noteNeeds sign-off
Subjective
Morning glucose improved to about 130 mg/dL. Reports tingling in both feet at night.
Assessment
Type 2 diabetes with peripheral neuropathy.
Plan
Monofilament exam today. Repeat HbA1c. Podiatry referral.
One patient record

Every tool writes to the same record

Calls, rides, faxes, notes and quality checks all land on the patient's timeline, so anyone on your team sees the whole story.

  1. AI voice agent confirms the visit
  2. Transportation books the ride
  3. The lab fax is matched and filed
  4. The scribe drafts the visit note
  5. The quality gap closes
RC
R. Castillo, 71Member •••• 4821 · PCP Dr. Alvarez
Sample
Type 2 diabetesHCC 37Prefers Spanish
  1. Quality
    Glycemic status gap closed for 2026.
  2. Ambient scribe
    Visit note drafted for Dr. Alvarez.
  3. Inbox
    HbA1c lab fax matched and filed.
  4. Transportation
    Pickup booked for 8:50 am on van 2.
  5. AI voice agent
    Confirmed Thursday 9:30 visit. Asked for a ride.
5 updates todayTimeline

Wherever your team and patients already are

Staff work in the browser. Patients answer the phone or open the app. Faxes still arrive. Newbula meets each of them.

Critical fax
1
Unconfirmed visits
3
Rides to confirm
2

Staff web app

One dashboard for the whole day, with every module a click away.

How are you feeling today?
Care team

Patient app

Check-ins, messages and video messages from iPhone.

(786) 555-0142

The phone line

AI agents place calls and answer callbacks, then hand off to staff.

Matched

Fax and email

Every inbound document read, matched to a patient and routed.

Security

Built for protected health information

Separated by organizationEach organization's data is isolated from every other.
Access approved by an administratorNew staff join only after an admin approves them.
Role-based privilegesPeople see only the tools their role allows.
HIPAA-ready operationsDesigned around HIPAA safeguards for PHI.

Questions teams ask us

Do we have to replace our EHR?

No. Newbula runs alongside your EHR and handles the operational work around it: outreach, documents, scheduling, rides, pharmacy and quality reporting.

What do the AI voice agents say?

Each agent follows a script your team writes and approves, in English or Spanish. Agents name your organization, stay on the purpose of the call, and transfer to a person when asked.

Can we start with one tool?

Yes. Most teams start with the tool that removes the most manual work, then turn on others. Every new tool uses the patient data you already have.

How do staff get access?

Staff create an account and request to join your organization with its ID. An administrator approves the request and sets their role.

Give your team the day back.

Bring one workflow, like reminder calls or fax intake. We'll walk through it in Newbula with your data.

Request a demoExplore the platform
Or write to hello@newbula.ai